Diners refuse to pay after waiter tries to switch their cash payment to credit card: 'There's some kind of promotion or something'

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  • A close-up representation of a diner looking at a check while a server stands above them
  • Am I wrong for refusing to pay when the waiter changes stuff on my receipt?

    Last night I went to a work dinner with some of my colleagues to celebrate some project we just finished (the company has allocated some budget for it). We have a really nice experience there and the foods and services are great too.
  • Fast forward to when we're going to pay, the waiter ask us if we're going to pay by cash, card (debit card is more popular here than credit) or QR (where I live payment with QR code is quite popular). Since my company is currently in the middle of changes related to bank that we use for payroll
  • expenses and stuff, we were told to pay with cash and then ask for reimbursement later. They explicitly prohibit us to use personal card since there was a history of employee abusing this to gain huge amounts of cash back and miles.
  • We simply told the waiter that we will pay with cash, and after that when they give us the receipt, it says there "credit". When we confront the waiter they told us that they use they're own credit card because there's somekind of promotion or something. And we can just pay with cash as we wanted.
  • So, we refuse to pay, both because now on the receipt written "payment option: credit card" also on the bottom there is a membership point & cashback gained. I just don't want to explain this convoluted stuff to our finance team and simply refuse to pay until the receipt is changed and ask for the manager.
  • Long story short, we're comped for all of our meals because the manager said the bill already paid before the waiter came to us. So... am I the buttface here? I feel bad for the waiter but also don't want to spend my own money on something that should've been on my company work dinner
  • A representation of a group of people sitting at a round table, having their order taken by a server in a restaurant
  • liltooclinical That server is running a scam and his shenanigans need reported to the restaurant.
  • combinemafia yeah the receipt switch makes the whole thing their problem
  • Lesbijen Former restaurant and retail manager here, who has supervised rewards programs.
  • The manager didn't comp the meal, they allowed the server to experience the natural consequences of committing fraud. The server paid for the meal and then got themself fired.
  • Don't even think about framing it as "I got the server fired" because they are the one out there committing fraud.
  • VivianDiane NTB. Waiter farmed your points without asking. You refused a dodgy receipt. Manager comped it. Not your problem.
  • shoulda-known-better Haha server got scammed on their own scam of using their card and getting cash back or points and acting like you paid with a card

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